Absorptive incontinence care
Are you looking for a reliable partner for your incontinence care?
Then you are absolutely right here!
Schedule a consultation now
- We are partnersAll health insurances
- All renownedManufacturers
- ConsultationPersonal
- We provideAll of Germany
- Incontinence pads
- Incontinence sheets
- Incontinence diapers
- Incontinence pants & diaper pants
Our supply offer for you:
About 10 million people are affected in Germany, yet it is still a taboo subject. Not with us! We talk about incontinence, provide competent advice, and tailor your care to your individual needs.
We provide you with the incontinence products you need reliably and quickly. This way, you are securely taken care of and can focus on what really matters in life.
Your absorptive incontinence care
Uncomplicated and fast care
Just send us your prescription and we will handle the processing with your health insurance. In an initial consultation, we will determine your individual needs and you will receive a sample package so you can choose the product that suits you best. Start your worry-free care now.
Schedule a consultation now
Your benefits at Vitaseni GmbH
Why can you trust Vitaseni GmbH as your supplier of absorptive incontinence products?
- Diverse product rangeWe provide you with high-quality products from various manufacturers, tailored specifically to you.
- Supply securityBenefit from international structures and be securely supplied at all times.
- More than 35 years of experienceOur experience, your gain! We provide you with expert support and personalized care.
- Individual consultationOur customer service is available from Monday to Friday between 08:00 AM and 05:00 PM.
Absorptive incontinence care
Frequently Asked Questions (FAQs)
- A care box contains essential care aids for home care. These products help make care easier and ensure hygiene. The value of a box is up to €42, depending on the chosen contents. Care aids include disposable gloves, disinfectants, wipes, finger cots, protective aprons, etc.
- Persons with a recognized care level (1 to 5) who are cared for at home are entitled to a care box worth up to €42 monthly. Costs are covered by the care fund. An application is required, which we submit for you and handle all formalities.
- Yes, you can customize the care box and switch products to fit your needs. Contact us via email at service@vitaseni.de or by phone at 06196 972 99 62 and we will assist you.
- No, reapplication is not necessary. Once approved, you will automatically receive the box monthly as long as entitlement exists.
- If your care level changes, please inform us. We will check your entitlement and adjust the service accordingly.
- You must have a recognized care level (1 to 5) and be cared for at home. The aids support home care.
- Yes, we prioritize quality. All products meet high care fund standards and are well suited for home care.
- Yes, you can apply even for temporary care needs. Once entitlement ends, you can cancel the care box anytime.
- Yes, if the person has a recognized care level and is cared for at home. We require documents, their signature, and authorization.
- You can cancel the care box anytime. Contact us via email at service@vitaseni.de or phone at 06196 972 99 62, and we will stop delivery at the next possible time.
- Yes, you can pause and resume later. Simply send us an email to request pausing until your desired date.
- Yes, privately insured persons can apply but must arrange billing with their insurer and pay upfront.
- We offer various brands, but the range depends on availability and care fund requirements.
- After approval by the care fund, we ship quickly. Approval times depend on the fund. If delays occur, contact us to discuss how to speed up the process.
- No, the care box is delivered directly to your home.
- You can update your address anytime via our customer service. Email service@vitaseni.de or call 06196 972 99 62.
- The care fund covers costs up to €42 per month for persons with care level 1–5 and a proven need.
- We handle all personal data according to GDPR and top security standards. Details are in our privacy policy.
- Yes, you can withdraw anytime by emailing service@vitaseni.de or calling 06196 972 99 62.
- You can conveniently apply at hilfsmittel.vitaseni.de. If you need help, email service@vitaseni.de and our support will guide you.
- No prescription is needed. With care level 1–5 and need, you are entitled. The care fund covers up to €42 monthly.
- With care level 1–5, apply easily at hilfsmittel.vitaseni.de. After selecting products and entering details, we handle all formalities and submit to your care fund. No costs for you.
- Yes, with care level 1–5. Parents can apply at hilfsmittel.vitaseni.de, select products, and enter details. We manage all formalities and submit the request. No costs for you.
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Allgemeine Ortskrankenkassen (AOK)
- AOK BadenWürttemberg
- AOK Bayern
- AOK Bremen/Bremerhaven
- AOK Hessen
- AOK Niedersachsen
- AOK Nordost
- AOK Nordwest
- AOK PLUS
- AOK Rheinland/Hamburg
- AOK RheinlandPfalz/Saarland
- AOK Sachsen-Anhalt
Ersatzkassen & Knappschaft
- Barmer Ersatzkasse (BARMER)
- DAKGesundheit
- HEK – Hanseatische Krankenkasse
- Kaufmännische Krankenkasse (KKH)
- Techniker Krankenkasse (TK)
- Knappschaft
Innungskrankenkassen (IKK)
- BundesInnungskrankenkasse Gesundheit
- IKK classic
- IKK gesund plus
- IKK – Die Innovationskasse
- IKK Südwest
- Innungskrankenkasse Brandenburg und Berlin
Handelskrankenkasse
- hkk
Betriebskrankenkassen (BKK) (Auswahl)
- Audi BKK
- BahnBKK
- Bergische Krankenkasse
- Bertelsmann BKK
- BKK 24
- BKK Akzo Nobel Bayern
- BKK B. Braun Aesculap
- BKK Diakonie
- BKK EUREGIO
- BKK evm
- BKK exklusiv
- BKK Faber-Castell & Partner
- BKK firmus
- BKK Freudenberg
- BKK GILDEMEISTER SEIDENSTICKER
- BKK Groz-Beckert
- BKK Herkules
- BKK Linde
- BKK MAHLE
- BKK Melitta HMR
- BKK mkk
- BKK MTU
- BKK Pfalz
- BKK ProVita
- BKK Public
- BKK Salzgitter
- BKK Scheufelen
- BKK SchwarzwaldBaarHeuberg
- BKK VerbundPlus
- BKK Werra-Meissner
- BKK Wirtschaft & Finanzen
- BKK ZF & Partner
- Bosch BKK
- Continentale BKK
- Debeka BKK
- EnergieBKK
- EY BKK
- MercedesBenz BKK
- Merck BKK
- MHplus BKK
- Novitas BKK
- Pronova BKK
- R+V BKK
- Salus BKK
- Securvita BKK
- SiemensBKK (SBK)
- SKD BKK
- Südzucker BKK
- TUI BKK
- Viactiv BKK
- vivida BKK
- WMF BKK
If you live abroad, delivery is not possible. Care aids can only be sent to a residence within Germany.
PG54 includes items like disinfectant wipes, disposable gloves, masks, finger cots, aprons, disposable bed protection, etc. PG51 is reusable bed protection, available max. 4 pieces per year. It is durable, comfortable, washable, and reusable.
Simply fill out the online form at hilfsmittel.vitaseni.de. We handle the application with your care fund and ensure monthly home delivery.
Boxes include disposable gloves, disinfectants, bed pads, masks, and aprons. You can adjust products as needed.
After approval from your care fund, we usually send the box within a few days. You will then receive it monthly at home.
Yes, cancel anytime by emailing service@vitaseni.de or calling 06196 972 99 62. We will terminate the service for you.
Yes, you can apply for each eligible dependent separately. Each application is reviewed individually.
If you experience issues, contact our support at service@vitaseni.de. We will ensure you receive your care aids promptly.
We take care of all communication, applications, and billing with your care fund.
Notify us of your new address at service@vitaseni.de. We will update it quickly so your box continues to arrive correctly.
You can adjust anytime as your needs change. Contact us or update directly via your login at https://hilfsmittel.vitaseni.de/account/.
No, there is no minimum term. You can cancel anytime if you no longer need the aids or no longer qualify.
You will be informed of the reason. As we may not always receive details, please contact us. We will discuss possible appeals and next steps.
No, you can adjust or change products to fit your needs.
Contact us immediately at service@vitaseni.de or call 06196 972 99 62. We will replace it as quickly as possible.
Yes, delivery can be to another address, e.g., a caregiver. Enter an alternative address during application or contact our support.
On vitaseni.de under 'Ratgeber', at your care fund, or by contacting us at service@vitaseni.de or 06196 972 99 62. We are happy to help.
